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Information for Regional Officers

Are You a Regional Officer?

To get you up and running onto the role, there are certain steps that every new officer needs to follow, which are listed below:

Step 1 – Register on the AA Confidential Directory

In order to be recognised as the new officer for the role, and so that the role can be made active (from vacant), please register on the Confidential Directory online.

1. Contact the General Service Office on 01904 644026 or and ask for an Intergroup Officer Registration Form. Fill out the form, return, and wait for confirmation of your name being added to the Confidential Directory.

2. You will receive a confirmation of registration, a link to the online Confidential Directory online, and a password to access the directory. For any questions, please contact GSO via the email on point (1).

Step 2 – Set up an AA Email

Once you have been added to the Confidential Directory, your credentials as a new officer for the position can be verified and an AA Email can be created for you.

1. Visit the Helpdesk page and choose ‘Application for an AA Email address’ from the dropdown. Make sure the details given on the form match those on the Confidential Directory. You should receive a confirmation email with your new email address + password within days.

2. To access your new AA Email inbox, with your email login details in hand, visit the email page on the main website or go directly to

Why use an AA Email Address (and not a personal one)?

An AA Email helps keep your anonymity – Personal emails can easily disclose name and surname, and with a little extra search and investigation by a third party, a lot more can be found on the net based on the email shared
It adds a whole new layer of professionalism to your activities – Often times, when dealing for instance with doctor surgeries, armed forces personnel, hospitals and institutions, an AA Email presents a much more trustworthy face to the dialogue, thus increasing the chances of being taken seriously by the other side
It enhances data protection and handling, and GDPR best practices – The chances of sharing accidentally information about AA and its current affairs, when using a personal email account, are much higher. Also, some institutions may not disclose information or even engage in dialogue, with individuals using generic (gmail or hotmail) addresses
It helps immensely when officers rotate in and out of the role – The email address for the service position stays the same, and the inbox can be kept live – along with its contents – so the next officer can backtrack conversations easily for follow up; and third parties can email back at any time, knowing that it will get through to the most current officer on the role.

Get in touch with London Region North:

If you have any questions or need some help getting set up, email the Regional Electronic Communications Officer via