Intergroup Service Vacancies

Current Service Position Vacancies within London North Kent Intergroup:

Public Information (PI) Officer

Public Information (PI) in AA means carrying the message of recovery to the still suffering alcoholic by informing the general public about the AA programme.
We do this by getting in touch with the media managers, Welfare Officers in industry and the Trades’ Unions, Schools and indeed any organisation of a public nature whether it be organised or voluntary, which is in a position to pass on the knowledge of the existence of AA and what it can do for the still suffering alcoholic.

A Public Information Officer is responsible for ensuring that information about the AA message and programme of recovery is conveyed to outside organisations to the best possible advantage. The provision of a panel of members to comply with requests for speakers is an important part of this activity.

The suggested period of continuous sobriety for this position is 3 years. A thorough understanding of the 12 AA traditions is also strongly suggested.

For further information on this position please see Chapter 1 of the AA Service Handbook which can be downloaded from here.

Treasurer

The Treasurer has the responsibility for keeping a proper account of all intergroup finances and ensuring that funds are available for its essential current requirements. An annual budget exercise should be carried out to ensure that appropriate prudent reserves are maintained. The Treasurer reports to intergroup against the budget. Surplus funds should always be transferred promptly to GSO, ideally via the region treasurer.

The accounts should be open for inspection and presented to intergroup at each meeting. group contributions should be clearly listed so that GSRs can confirm their group’s contributions have been received. This is a fundamental part of the audit trail. Having been audited or independently checked, annual accounts
should be presented by the Treasurer to intergroup for approval at the AGM.

The period of sobriety for this position is suggested as a minimum of 2 years.

For further information please see pages 127 & 128 of the AA Structure Handbook which can be downloaded from here.

Intergroup Share Liaison Officer

The ISLO provides essential contact between members, groups and their region. The main aim is to inform the Fellowship via the groups that the magazine exists. This can be accomplished by visiting groups in the intergroup area, providing subscription forms and helping to set up a subscription. The ISLO is invited to attend an annual Share workshop. They may also attend conventions or other
AA gatherings to raise awareness, encourage the sale of the magazine and seek contributions of articles, photos and cartoons from members.

The length of sobriety required for this position is usually two years, and the officer is expected to serve for two to three years.

Further information can be found in Chapter 12 of the AA Service Handbook which can be downloaded from here.

Intergroup Secretary

The Secretary has the responsibility with the Chair for preparing the agenda and minutes of meetings and for distributing these documents to the groups well before meetings so that there is ample time to discuss the contents. The Secretary deals with all correspondence, passing for example requests for speakers to outside organisations to the Public Information Officer or a suitable member. The Secretary keeps in touch with the General Service Office making sure that it promptly has a copy of the minutes and notice of any change of office.

This officer should have an established period of sobriety, ideally not less than two years. It is recommended that they should serve for not less than two years and not more than three years.

Intergroup Chair & Vice Chair

​The Chair has the responsibility of convening and conducting the meetings, and
approving the agenda and minutes before they are published.

The chair will carry the executive authority of intergroup but should account for
any action taken at the next meeting.

The Vice Chair has the responsibility of conducting the meeting in the absence of
the Chair.

These officers should have an established period of sobriety, ideally not less than two years. It is recommended that they should serve for not less than two years and not more than three years.

Telephone Liaison Officer (TLO)

A Telephone Liaison Officer co-ordinates the working of the Telephone Service with other TLO’s as recommended in the Service Handbook.

This officer should have an established period of sobriety, ideally not less than two years. It is recommended that they should serve for not less than two years and not more than three years.

Further information can be found in Chapter 9 of the AA Service Handbook which can be downloaded from here.

Prison Liaison Officer

A Prison Liaison Officer should gather and collate all information about the prison
groups in their area (including open prisons, Young Offenders Institutions etc.)
and forward the information to their regions and to GSO. He or she should also
keep informed via their region and GSO on Home Office and Conference policy
with regard to special subjects, such as parole, the use of AA tapes and other AA
published material, to help prison sponsors with any problems which may arise
in the area. The General Service Office and General Service Board maintain
excellent contact with the Prison Department of the Home Office, and intergroups
should communicate with GSO regarding any problems which may arise.

Helping facilitate AA meetings within prisons is a rewarding and exciting way
of carrying the message. Seeing the way AA is received is amazing, with
participants eager for recovery. Giving hope and help breaks the cycle of prison,
drinking and despair and helping someone whose first meeting was in prison go
on to attend AA on release and live a productive life is hugely rewarding.

Further information can be found in Chapter 7 of the AA Service Handbook which can be downloaded from here.

Electronic Communications Liaison Officer (ECLO)

The ECLO is the liaison point between the local Fellowship and the PI & EComms Sub Comittee, advising the intergroup on the availability and use of the facilities available on the AAGB website and other information technology resources.

The ECLO is responsible for checking the accuracy of any local information posted on the AA GB website (i.e., meeting list addresses and postcodes, local web page content etc.) to ensure that out of date or misleading local information is not published.

A minimum of three years’ sobriety is recommended, as is a general competence
with using computers and other digital technology.

It is recommended that they should serve for not less than two years and not more than three years.

Further information can be found in Chapter 3 of the AA Service Handbook which can be downloaded from here.

Telephone Answering Service & Telephone Team Leaders

The main purpose of telephone service is to put the suffering alcoholic in touch with an individual contact (12th Step Responder) or AA group. It is the responsibility of the members of the local group to carry out the necessary Twelfth Step work, to provide a welcome to the new members and to share their experience, strength and hope with them and to help them on the road to recovery. The Hints and Suggestions card for 12th Steppers has been acknowledged for its simple and comprehensive guidance. Awareness of this card needs to be emphasised throughout the Fellowship. A telephone service requires support and participation by the groups and members in its area, not only in a financial sense, but in every aspect of its existence.

A period of 1 years’ continuous sobriety is the suggested requirement for this position.

For further information or to apply for this position please email: [email protected]

12th Step Responders

12th step responders play a vital role in AA as they are often the first person a newcomer has contact with after reaching out for help.

As a 12th step responder you may:

• Make contact with a newcomer in person or by telephone.
• Give local meeting details.
• Take them to their first meeting.
• Answer any questions they may have and offer reassurance.
• Share your experience strength and hope with them.

It is suggested that you have 1 or more years continuous sobriety for this position.

This is ideal service to be doing in pairs, for example with your sponsees or sponsor.

See 12th Stepper Hints & Suggestions for further information.

First Response Online

We have two online services for the still suffering alcoholic who is reaching out for
help. The Online Response Service (ORS) is an email service which is available
by emailing [email protected] and Chat Now is a live chat service accessible on
the AAGB website. If you would like to be the hand of AA for the still suffering
alcoholic and become a responder for either of these vital services, please email
[email protected] for a job description and application form.

The First Response Online Sub-Committee (FROSC) is responsible for the
administration of the Online Response Service and Chat Now. Compulsory DBS/
Disclosure & PVG check is a requirement (as run by the AA Charity).

For further information or to apply for any of the above service positions please email your application and AA CV to: [email protected]

An AA CV example template can be downloaded from here.

Service Position Vacancies Updated: September 2026