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Electronic Communications Sub-committee

Electronic Communications Sub-Committee (ECSC) Vacancies



Online Response Service (Responder)


Online Response Service (Responding to emails sent to help@aamail.org)

The Online Response Service (ORS) replies to over 1,200 emails per month and the main purpose is to help the still suffering alcoholic by putting them in contact with the AA Telephone Service and their local AA Group.

Responders are members of AA working from their own homes in 2-hour shifts using simple web-based email.

Training and ongoing support is provided and responders collaborate and help each other via a private online chat group.

2 years continuous sobriety is recommended as well as a good understanding of the AA Programme, 12 Step work, the Traditions and Guidelines. Applications will need to be endorsed by their Intergroup or Region and we request that responders are able to commit to at least 2 hours per week.

If you would like to apply to be a Online Responder, please read the job description and download the application form.


Chat Now Service (Responder)


The aim of Chat Now is to give newcomers and other website visitors live contact with a member of the fellowship for helpline and local meeting information or other various questions dealing with alcoholism and AA.

Chat Now is made up of a team of volunteers who work in 2 hour shifts from their home computers. Comprehensive training is given, but it is recommended that there be a working knowledge of computers and of the internet.

Requirements: 2 years continuous sobriety, a good understanding of the AA Programme, 12 Step work and the 12 Traditions and Guidelines. All applicants will need a written endorsement by their intergroup or region.

If you would like to apply to be a Chat Now Responder, please read the job description and download the application form. (Word version here)

Membership of Electronic Communications Sub Committee

Can you help carry our message to the still suffering alcoholic?

The (ECSC) invites members of our Fellowship to join us in the exciting work of using electronic communications to help those who need help, and to keep members informed.

In addition to the instant chat and email help desks, other roles exist:

Postmaster - this position supports members who use the aamail.org email service, supervising the system, fighting spam etc

Webmaster - this position supports the website and coordinates new features and changes with the professional web developer.

Several other general roles are open right now where an interest in electronic communications and a desire to do meaningful service in a fascinating area is more important than anything else. Our various IT suppliers provide technical support so although good basic computer literacy is required, more important to us is an understanding of how people communicate and the desire to help us improve what we do.

As with all Sub -committee vacancies, five years' continuous sobriety and the endorsement of your Region are required. You should be flexible in time commitments and be prepared to join us five times per year in York where accommodation is provided and expenses paid.

For details of where to obtain and return the application form please see the website at:


Please forward applications to GSO of AA, PO Box 1, 10 Toft Green, York, YO1 7NJ by 20 December 2019.

You can download a form here. It may be returned to the postal or email address on the main vacancies page.