sp
Find a Meeting
To find AA meetings and your local helpline number in Great Britain, and English-speaking meetings in continental Europe please click below.
Search 'online' to see all currently registered online meetings (updated daily)
Alcoholics Anonymous
Great Britain
and English Speaking Continental Europe
Call our National Helpline
Call FREE on
Find a Meeting
Search 'online' to see all currently registered online meetings (updated daily)

Telephones Service

Welcome to the Telephone section of the AA website. Within these pages we hope you will find information regarding the Telephone Service and its successful operation throughout England, Scotland and Wales. 

'AA speaks with a special voice. It is the voice of experience, understanding and compassion. It is a voice which talks to silence, to fear, to sobbing hopelessness or shouting anger - it is the first and only voice a newcomer should hear. We have a duty to every suffering alcoholic to help them to ask for help. Before the 12th step work there has to be a call for help'. Conference report - 1997.

Tradition Five tells us that we have one primary purpose, that of carrying the 'message to the alcoholic who still suffers'. 

The AA pledge is, also, relevant to our telephone service: 

'I am responsible ... When anyone, anywhere, reaches out for help, I want the hand of AA always to be there. And for that: I am responsible'..

How to find local helpline numbers

How to find local helpline numbers

Find out more

Telephone Sub-Committee Terms of Reference

The Committee is a sub committee of the Board and will be chaired by the Trustee with responsibility for the telephone service.

Find out more

Telephone Sub-Committee Roles

Description and definitions of the roles and responsibilities of the Telephone Sub-Committee Roles

Find out more

History

A short history of the changes to the telephone sub committee over the past few decades.

Find out more

Newsletters

Find out more

Helpdesk

Do you have a question? Please use the Helpdesk form to submit your query to the AA support team.

Problems with the shop (but not order not received), application for an AA email address, Problems with the site, File Storage, Apply for an Intergroup or Regional Webspace, General Questions, Chat Now, ORS.

Submit a Question