Find a meeting

Frequently asked questions.

Please find the answers to common questions below.

 

Meetings

Information can be found on the website under AA Meetings / Starting a new group.

 

Shop

Find information about online ordering of books and literature here.

From the 1st of April 2022 if you are placing an international order (this means any destination outside the UK) you may incur additional charges such as import duty and tax and custom charges.

Any customs or import duties are charged once the parcel reaches it’s destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges. Because policies and charges vary by country and can change regularly, we cannot provide any indication of these charges. if you require further information regarding this, we advise that you contact your local customs office for further information.

E-commerce Policy
|Our e-commerce policy is governed by World Service agreements and copyright legalities which we are obliged to observe. We sell only literature which is available in the current GSO GB literature catalogue, to buyers within Great Britain and Continental Europe.

Due to the confidential information within the Where to Finds and the anonymity of members, we do not advertise the Where To Finds on our public website.

Phone the General Service Office on: 01904 644026 or email carolinedavy@gsogb.org.uk and make your request.

Download an order form from the Forms folder in the Document Library, and post it in the usual manner.

There is an option at the bottom of the PayPal page which allows you to check out as PayPal guest – you just click that option which allows you to pay using your credit/debit card.

No you can’t, but you can buy literature from our on-line shop which gives you three options of payment : PayPal /PayPal guest allowing use of credit or debit cards, Cheque or BAC’s transfer with email stating the amount you have transferred and with its reason giving as much details as possible.

Cheques can be made payable to The General Service Board, with a note/letter stating what the payment is for.

There’s a small selection of overseas literature available. Please contact Caroline for further details. carolinedavy@gsogb.org.uk

Phone the General Service Office on: 01904 644026

These magazines contain personal information (telephone numbers) and so are not on sale in a public forum.

Phone the General Service Office on: 01904 644026 or email aashare@gsogb.org.uk and make your request.

Some members have reported that they do not see this option when using tablets or smartphones.

If possible, use another system. Or:

Phone the General Service Office on: 01904 644026 or email carolinedavy@gsogb.org.uk and make your request. Or:

Download an order form from the Forms folder in the Document Library, and post it in the usual manner.

Use the link and buttons to view the item or to add purchases to your shopping cart. When you go to the checkout section you will be offered the option to pay by cheque, debit card, credit card or Paypal.

If you select cheque, your order is processed but goods are not dispatched until your cheque arrives at GSO.
If you select debit or credit card, you will be transferred to the SECURE payment area of Paypal. On choosing CHECKOUT as GUEST, you will enter the card details, but you will not be asked to create a separate Paypal account.
If you have a Paypal account you may use it by selecting the Paypal option and logging in to your account.